Privacy Policy

1. Overview

UltimateFXTools ("we", "us", "our") operates the website ultimatefxtools.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you consent to the data practices described in this policy.

2. Data We Collect

Information you provide directly

• Name and email address — when you contact us or purchase a membership
• Messages — content you submit through our contact form
• Payment information — processed by Hotmart (we never store card data)

Information collected automatically

• IP address — for security and analytics
• Browser type and device info — for compatibility
• Pages visited and time on site — via Cloudflare analytics
• Referring URLs — to understand traffic sources

Data Type	Purpose	Retention
Name & Email	Membership delivery, support	Duration of membership
Contact messages	Customer support	2 years
Purchase records	Order history, refunds	7 years (legal requirement)
IP address / device	Security, analytics	90 days

3. How We Use Your Data

We use collected data to:

• Deliver your membership and product downloads
• Respond to your support requests and inquiries
• Send important account and product updates (not spam)
• Improve our website and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses minimal cookies to function correctly. We do not use advertising cookies or tracking pixels.

• Essential cookies — required for the site to work (session, security)
• Analytics cookies — Cloudflare Web Analytics (privacy-friendly, no personal tracking)

You can disable cookies in your browser settings. Note that some site functionality may be affected.

5. Third-Party Services

We use the following third-party services that may process your data:

Service	Purpose	Privacy Policy
Hotmart	Payment processing & membership delivery	hotmart.com
Cloudflare	CDN, hosting, analytics	cloudflare.com
Google Fonts	Typography	google.com
YouTube	Embedded tutorial videos	google.com

Each third-party service has its own privacy policy. We encourage you to review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption on all pages
• Secure payment processing via Hotmart (PCI DSS compliant)
• Limited staff access to personal data
• Regular security monitoring via Cloudflare

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data ("right to be forgotten")
• Portability — request your data in a portable format
• Objection — object to processing of your data for certain purposes

To exercise any of these rights, contact us at support@ultimatefxtools.com. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify members by email.

Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us